Monday, April 6, 2009

Module 2 Email Tasks - 2

After yesterday's epic effort, I will try to be succinct on this question, seems straightforward.

"In what cases would you find it useful to use the 'cc', 'bcc' and 'reply all' functions of email?"

'Cc' means carbon copy and is to add secondary addresses to a message. Usually the cc recipients are being kept in the loop with visibility, but are not expected to reply to , or act on the message. An example of this would be a department head sending requests or instructions to managers (who would be in the 'To' field, and also sending the email a managing director(s) who would be in the 'Cc' field.

'Bcc' means blind carbon copy so you can have multiple recipients who aren't aware of each other. For example inviting job candidates to a second interview.
'Reply all' is used instead of 'Reply' to reach all recipients (To/Cc/Bcc). For instance an email is sent out to a sporting organisation regarding an impending event and has a major error regarding the address, you could reply all to makes sure everyone receiving the original email is aware of this.

Phew, that was easy, and not a screenshot in sight.

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